Joie Baby

4.00 stars

43 Reviews

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Emma's complaint against Joie Baby

Emma Mealor

24/09/2018

[LAPSED] Joie Brisk LX faulty brakes

Complaint against Joie Baby

I have had the Joie Brisk LX pushchair for 6 months now and the brakes have broken. The brakes will not move. Before this I have noticed the brakes would unlock constantly. This is very dangerous and I can now no longer use the pushchair. I am a busy mum and I have had a lot of Joie products with no problems before this. I am very disappointed as I now have to buy a new pushchair.

  • supporters 0

Lapsed. Emma has not responded in 90 days

  • Comments (1)

Sarah Jones | | VERIFIED

Dear Emma, Apologies for the delayed response via this site. Our records show that we have been in contact following an email from yourself to our customer service team. Your reference number is 000431593 should you wish to call us the free phone number is 0800 952 0061. We look forward to bringing the issue to resolve.
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