Joie Baby

4.00 stars

56 Reviews

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Suzanne's complaint against Joie Baby

Suzanne Henke

27/02/2018

[RESPONDED] Joie evalite duo😡😡😡

Complaint against Joie Baby

I bought my Joie evalite duo a month ago. The back seat doesn’t sit upright enough, it was awful watching my 5 month old try to sit up more! After only a month I was walking with my 15 month and 5 month and suddenly the back left wheel came completely off. Absolutely disgusted and will be reporting this to watchdog. Unfortunately for me I lost my receipt. I had a single Joie 3 wheeler which was awsome so was delighted when I first purchased my double from ‘Jolly tots’ in Birmingham. My Joie is now sitting in my garden unusable. I’ve since bought a new pram that is better made. So annoyed at Joie because this could have been a major accident if it were whilst crossing the road. Sue 😡

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Joie Baby has responded

  • Comments (2)

Sarah Jones | | VERIFIED

Hi Suzanne, really sorry to hear about your experience with the evalite duo. We understand that must be very inconvenient for you and your little ones. Would you mind giving us a call on 0800 952 0061, so we can discuss the details and the issue? We would like to see if there is a way we can still help and find a solution. Thank you! All the best, Joie.

Sarah Jones | | VERIFIED

Hi Suzanne, really sorry to hear about your experience with the evalite duo. We understand that must be very inconvenient for you and your little ones. Would you mind giving us a call on 0800 952 0061, so we can discuss the details and the issue? We would like to see if there is a way we can still help and find a solution. Thank you! All the best, Joie.
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