Serpent Urban Clothing

2.00 stars

46 Reviews

GBP silhouette

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Rhyia's complaint against Serpent Urban Clothing

Rhyia Smith

14/02/2017

[LAPSED] Never got order

Complaint against Serpent Urban Clothing

I ordered a top back in September last year, they took my money cause I saw it on my bank statement but I never received my order

  • supporters 0

Lapsed. Rhyia has not responded in 90 days

  • Comments (1)

David Linder | | VERIFIED

Hello, I am very sorry to hear this. It seems that your order as lost in the post when it was originally sent, this is very rare, but it does happen to around 1% of our international oders. We notice that you've already contacted us and we have already re-sent the item, and have attempted delivery twice, 20/03/17 (10:19) and again on the same day (15:10). Please collect us to arrange delivery.
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