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Lisa's complaint against Serpent Urban Clothing
Never received order
Complaint against Serpent Urban Clothing
I ordered 4 pairs of swim trunks three and a half months ago. Not only have I not gotten a tracking number but I haven’t received my order. I emailed them three times before they finally answered me. I gave them my name so they could get the tracking number and I never heard back from them. I emailed them again saying I want a refund and still nothing. I’ll never order from them again, bad experience right from the beginning. I’ll be calling my bank tomorrow to get my money back.
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