Serpent Urban Clothing

2.00 stars

46 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

ryah's complaint against Serpent Urban Clothing

ryah mccubbies

07/04/2017

[RESPONDED] Ordered wrong size? Too bad for you

Complaint against Serpent Urban Clothing

If you make a mistake in your order, there is no way to change it. They don't offer any way to change your order on the website. They have a "contact us" form, but don't bother, it doesn't work (probably deliberate). Obviously they have no intention of helping you out, and the more I read about them, the more I see that this is by design.

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Serpent Urban Clothing has responded

  • Comments (1)

David Linder | | VERIFIED

Hello Ryah, The contact us seems to be working just fine, did you encounter some kind of error? Maybe try from another browser? Currently, we respond to all queries within just 24 hours. We also have 24/7 customer service in place, message us on facebook and we usually respond within 15 minutes! We are happy to help you, please feel free to contact us any time.
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