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David's complaint against Serpent Urban Clothing
Refusal to reply to e-mails
Complaint against Serpent Urban Clothing
I tried to order from this company (Serpent urban clothing) because they had a deal on a “your mate’s face on a shirt”, which I thought could be a fun gift. However, after the order confirmation and the initial contact about the design, I heard nothing more. I emailed them 4 times regarding delivery, and they never answered when it would be sent or delivered. So, no replies on the delivery date and no updates being sent my way. I suspect the product won’t be delivered at all, which greatly upsets me since I’ve already paid.
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