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S's complaint against Serpent Urban Clothing
XL mens top purchased would not fit a child
Complaint against Serpent Urban Clothing
I contacted the company to sort out returns policy but they evidently do not do returns. I had no reply for over a week and then it was to say no returns look at Q&A. I ordered an XL top. The top measures less than 38 inches on the chest and my son is a 44-46 inch chest so this well below the standard. Obviously just out to get money and not adhering to UK measurements.
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S Gillessen | | VERIFIED