Delightful Bouquets

1.00 stars

30 Reviews

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jackie's complaint against Delightful Bouquets

jackie cohen

30/11/2016

Appaling Customer service

Complaint against Delightful Bouquets

I ordered flowers and a balloon for someone who is allergic to chocolate. they received flowers and chocolate. i complained and was told that i would be refunded for the chocolate alone. I wanted a full refund as the flowers without the balloon looked rather pathetic and the recipient should not have been sent chocolate. they refused and are now not answering e mails. what appalling customer service. any decent company would have offered a full goodwill refund and kept my custom.

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