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Beckie's complaint against Delightful Bouquets
Complaint against Delightful Bouquets
Flowers were not delivered when supposed to be, so my friend was not at work to receive them. Sat in Royal Mail depot for 5 days by which point were dead, and kind of takes away the element of surprise for my friend as she had to go and collect them herself! Replied to my first email asking why they hadn't been delivered with a snotty rude answer, 3/4 emails later and not 1 reply! All it would have taken was a bit of consideration for the situation and help me resolve - nothing from them!!
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