Ticket Selection

1.00 stars

701 Reviews

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SAVE ON YOUR INSURANCE

Joanna's complaint against Ticket Selection

Joanna Vasey

30/06/2016

No tickets, SCAM!

Complaint against Ticket Selection

Purchased Stereophonics tickets months ago and they haven't arrived yet. Calls go to a recorded message and had a few vague emails, the last of which was to tell us to travel nearly 300 miles to the venue and collect our tickets from someone called John. Rang John and he was very vague too, couldn't answer any questions as in where are the tickets at the moment, when will he have them or where to meet (didn't know the area!). When asked what his surname was, 'John' had to repeat the question and then think for a bit before answering 'Smith'... This is definitely a scam and has already been reported to auctionfraud and our credit card company. Be aware!

  • supporters 0

Ticket Selection failed to resolve this complaint

  • Comments (3)

Kelly Adams | | VERIFIED

Hi Jonna, As stated in our Terms & Conditions tickets can be arranged for collection at the venue. Kind regards Ticket Selection

Joanna Vasey | | VERIFIED

Actually no, I paid £10 for postage so should have been posted.

Joanna Vasey | | VERIFIED

Investigated and refunded by credit card company. SCAM!
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