Ticket Selection

1.00 stars

701 Reviews

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Jane's complaint against Ticket Selection

Jane Kelley



Complaint against Ticket Selection

Tickets ordered in good faith 2 months ago As has everyone else I have sent email after email only to be ignored or fobbed off with an automated response, today (day of concert) we are told to meet philip at 8pm outside venue to collect tickets. Phillip turns up with tickets to my great surprise but not the tickets we paid for, we ended up with seated tickets with a very limited view. Doesn't take a genius to work out that Philip has spent the last hour buying whatever tickets he can at a knocked down price tickets from touts outside the venue and then giving them out to people who had bought in good faith. This 'company' is a joke (unfortunately the joke was on my 15 year old daughter and her friends on this occasion), I cannot warn you strongly enough never to deal with them, they are based in Spain- probably to avoid being within U.K. Jurisdiction, they are thieves, they are lier's. If you have already bought off them don't waste your time and effort trying to contact them unfortunately you will have to chalk it up to experience as a very expensive lesson learned. My final comment is that I sincerely hope that one day the owners of this organisation might look into the eyes of their child and see the same disappointment that I saw in my daughters and I hope it hurts them a great deal. If indeed I do receive a response to this I will expect it to be along the lines of ' Dear Jane, your tickets were arranged as collection at venue....... I doubt that any legal action can ever be taken against this disgusting company, they will be far to clever for that, everything is covered in their 'terms and conditions' which you accept upon payment however they can't underestimate the power of social media and word of mouth. IN SUMMARY AVOID AT ALL COSTS AND PLEASE SHARE THIS INFORMATION WITH ALL YOUR FRIENDS - MAKE SURE THE WORD GETS AROUND

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