Ticket Selection

1.00 stars

694 Reviews

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C's complaint against Ticket Selection

C Strawhorn

10/08/2017

Fails to provide tickets

Complaint against Ticket Selection

Failed to provide tickets bought and paid for in December for a gig in July, when contacted to ask where tickets were they said they didn't have them and would refund within 10days this was 05/07/17 it's been over a month and still no refund, flights and accommodation were booked so even more out of pocket. Despite several emails they have not been helpful and the last one advised us to claim back through credit card for tickets only. They failed to deliver on the contract they made and didn't even offer any alternative or aid they sent a generic email to say no tickets and will refund but having even done that, their Facebook page was filled with comments from people who have not received tickets or refunds, they then removed the comments with no answer. This company needs investigated.

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