Ticket Selection

1.00 stars

701 Reviews

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SAVE ON YOUR INSURANCE

Kim's complaint against Ticket Selection

Kim weir

03/10/2016

Mcfly tickets I'd not arrive

Complaint against Ticket Selection

Update from previous complaint - Decided to travel to London as Ticket selection emailed to say they were trying to source etickets on the day of the Mcfly concert. Continued to email them to find out the status of the tickets kept saying they were trying to source them. Eventually told their representative would meet me at the venue with tickets. We were met by someone who did not have our tickets - he was there to try and get some from the ticket touts outside the venue. I had ordered 6 seated balcony tickets - he found us 2 standing for balcony and said could get others but we would be separated - this was just before the concert was due to start - al good spots would have been taken - I declined these tickets as we wanted to be together and I wanted. The tickets I ordered. Basically we didn't get to see the concert - we travelled to London for no reason and were lied to from the start from Ticket Sellection. Friday they emailed to say tickets would be sent to me - Monday at venue there were no tickets - so .... Ticket selection never actually had my tickets yet they took my money. I have emailed constantly since Monday asking for a refund which they state they provide in their terms and conditions but have had no response - I am so disgusted with this company - they have basically taken my money under false pretences as they never actually had my tickets. I have threatened legal action and if I don't get a response this week I will take it further.

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