Ticket Selection

1.00 stars

698 Reviews

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Frances's complaint against Ticket Selection

Frances MacNeil

19/06/2016

[LAPSED] Overpriced tickets

Complaint against Ticket Selection

I booked 10 tickets for the Kilmarnock Rod Stewart concert on 17/06/16. After a series of e-mails which stated once tickets had been dispatched I would receive a tracking e-mail. And would be updated no later than 6pm on Thursday. At 7.53pm on Thursday evening I was received an e-mail advising me My tickets would be delivered to me at the venue. On trying to find out where at the venue and after informing the company on Friday morning I had sought legal advice I got a telephone call from a man who said he would deliver my tickets to me at the venue. I said I had been trying to contact him and the company. He said he was in Glasgow and he had still to collect the tickets but his mobile phone would be on and he would be at the venue. I did get my tickets at the venue he handed me an envelope the tickets were each less than I paid for them when I queried this he informed he only delivered. He had another envelope in his hand. I managed to photograph this man clearly. He was not happy I insisted he take me to have the tickets checked which he did. My suspicion is he is Ticket Selection he purchases tickets for all events he overpriced them the tickets cannot be sent out as there is a 25% mark up on the tickets. This is where he makes his living. I am prepared to supply further details if you can take this complaint further. 5 of my tickets were for disabled people who had never previously had the opportunity to go to this type of event. I am grieved for the,and my friends as we all pay our own costs and I will make up to them the shortfall they have encountered.

  • supporters 0

Lapsed. Frances has not responded in 90 days

  • Comments (2)

Chloe Nichols | | VERIFIED

Hi, we are supposed to be seeing Rihanna tomorrow and seems by now we will be meeting someone at the venue. All the other complaints state they have not had tickets, only you being an exception. What did the man look like?, and what was he like? Also was your tickets real? I'm anxious and very pissed off! Unsure on what to do, looked on here for advise but not getting any answers Hope you can help :)

Kelly | | VERIFIED

Hi Frances, Please visit our websites FAQS where prices and face values are explained in depth. http://www.ticket-selection.com/faqs/ Kind Regards Ticket Selection
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