Ticket Selection

1.00 stars

701 Reviews

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Marie's complaint against Ticket Selection

Marie Nicholls

22/06/2016

[LAPSED] Ticket selection Not good

Complaint against Ticket Selection

We waited and waited for our tickets to see Bruce Springsteen assured that they would arrive, to receive an email the day before to meet someone at the venue on the night of the Event. We did that and Met the man, the tickets were black and white photocopies and they wouldn't let us in, they would not scan. A steward went off to check them for us and he came back and he let us in, without scanning our tickets, whilst waiting for him Tried to phone the man who we had collected from 10 minutes before to no avail. To be fair I'm not sure how we got in, seems bizarre our tickets were not scanned but were allowed in.! Must have been genuine. Ticket selection do make it clear this may happen on there T & Cs, but such as stressful experience spoilt the concert for us really, won't ever use them again.

  • supporters 0

Lapsed. Marie has not responded in 90 days

  • Comments (1)

Kelly | | VERIFIED

Hi Marie, We are glad that you did get in and cannot clarify as to why they would not have scanned in the first place. We do apologise for the stress this may have caused you. Kind Regards Ticket Selection
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