Ticket Selection

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701 Reviews

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Sarah's complaint against Ticket Selection

Sarah Parr

10/10/2017

Tickets bought for cancer patient

Complaint against Ticket Selection

I had bought 2 tickets for my partner at the time as he only had a matter of months left to live. He idealised Eric Clapton and it seemed perfect for him to see him before leaving this world forever. Unfortunately he past in the feb early 2016. I couldnt attend still with the tickets i then asked my dad again another big fan. He agreed and had arranged to travel from Germany where he lives to stay in London meeting a friend he had not seen for some time. Arrangements had been made just waiting for the tickets to arrive. 4 weeks before still no tickets had sent an email to confirm change of address as wanted the tickets to go to my dad not me. Fast foreward to on the day ..an email to indicate would be meeting someone at the venue. This isnt good after everything my dad had given up seeing Foreigner in Frankfurt to attend seeing Eric so upset and distraught...but my dad being my dad optomistic said these things happen..still its so unfair and these people need to be caught and stopped. Lots has happened since then as moved and problems with the kids tis only now settled i can look into the case more and hopefully retrieve something back. I have kept all my emails and have bank statements to prove when payment had been taken. Please help.

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