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Mickie's complaint against Abakus Direct
Complaint against Abakus Direct
Bought sofa from them, 1 month later had to get a replacement sofa as was snapped internally, 3 more months down the line snapped again knackered, so-called for a refund and they ignored and ignored for weeks until I had to take it further to get my refund at which point they agreed to come collect the sofa, I was working on the collection date so they agreeed I could leave the sofa in the garden for them to collect, that night I return from work and the sofa is gone and Abakus are denying all knowledge that they took the sofa and are not issuing a refund on their own behalf, the company is an absolute shambles and I won’t stop until I get my refund even if it means reading a bad review on every single website possible so that people don’t make the same mistake I do.
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