Abakus Direct

1.00 stars

15 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Helen's complaint against Abakus Direct

Helen McIntyre

29/06/2016

Being ignored after numerous phone calls and emails about changing my settee as its falling apart

Complaint against Abakus Direct

Bought a settee from this company was all okay until I opened up the cushions to be washed and all the insides were falling out all over my floor then more and more problems occurred over the period of time that I was contacting them I was getting no response at all... I've now called them again still no response they must have my number set on voicemail not sure! I will not give up as this cost me money. Please help. Thank you.

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Abakus Direct has not yet responded

  • Comments (1)

Victor Laskowski | | VERIFIED

Dear Helen, We are very sorry to hear that you are unhappy with your furniture. This is very disappointing and we apologise for any inconvenience caused. Unfortunately as the full order reference number has not been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0161 230 8722, they will certainly look into this for you.
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