Digiarty

1.00 stars

14 Reviews

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Mick's complaint against Digiarty

Mick Vidot

24/02/2017

I have Software registration code

Complaint against Digiarty

Registration code given to me via email for WinX HD Video converter Deluxe for the iMac does not work. I previously thought that I had bought a windows software without thinking. I sent them about three emails asking for a new registration code for the apple operating system. The downloaded file is a .dmg. New emails have been sent over to the company to try sort out the problem. N.B No documentation of proof of purchase was sent to them in about three emails. These were oversights. I did attach the documentation in the rest of the emails. I downloaded the software from the Digiarty site that was provided when I bought the software. When the code is put in, a message comes up as "invalid code". I have sent a few emails to them, and so far it has been fruitless. I bought the software on 18th Feb 2017. I am willing to provide proof of purchase to the company anytime.

  • supporters 0

Digiarty has not yet responded

  • Comments (2)

Dan Unhappy | | VERIFIED

Absolute SCAM. Not a lifetime license, only lasts until there software has an error. Had an error and the program wouldn't start. Digiarty told me to reinstall so I did. Well since I couldn't deactivate the software because it wouldn't start so I couldn't reactivate it. Here's the whole email in a PDF. https://www.dropbox.com/s/xbiux3h948m81zz/digiarty.pdf?dl=0

Adam Digiarty | | VERIFIED

Hi Dan, thanks for the comments. For Mick's issue, we had exchanged the right program for him and his refund request was canceled. If you like, we are glad to attach a PDF of our email communication. As for your issue, please forward the email you mentioned, we are glad to reset the license for once proved. Adam
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