Digiarty

1.00 stars

14 Reviews

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Steven's complaint against Digiarty

Steven Halligan

09/03/2018

Software update and new activation code

Complaint against Digiarty

Following carrying out a software upgrade of Winx dvd ripper platinum, and entering the new activation code supplied by Digiarty, |I have been asked for an extra payment, which I feel is unfair and I am now unable to use the software. \can you help please? The following emails are listed below.: Dear Sir, When I attempt to activate my copy of WinX DVD ripper platinum, using the activation code AABPR-DL3VI-IU5XU-3HBV2, I get the above error code, 8830540. Can you advise please? I look forward to you reply, With kind regards, Steven Halligan. Hi, Sorry for the inconvenience! We are really sorry that one license of our software can be used on one computer only. However, we offer personal license for those who want to install the program on 3 computers, but it is 19 USD more that you paid for your order. Would you please pay the difference here: https://secure.avangate.com/order/checkout.php?PRODS=4542872&QTY=19&CART=2 Thank you for your reply. I wish to update the software only. The computer I wish to update to is the one to which the original software was installed. I have never encountered this issue before. Please will you rectify this matter. I look forward to your reply, With kind regards, Steven Halligan.

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  • Comments (1)

Adam Digiarty | | VERIFIED

Hi Steven, This is Adam from Digiarty Support Team. We are sorry to hear that but the error code means the license has been used on more computers that we allow. If it is the same computer, please simply drop me an email at adam at winxdvd.com. We are glad to reset your account. Thank you. Adam.
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