DSP Custom Apparel

1.00 stars

51 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Gina's complaint against DSP Custom Apparel

Gina Thone

01/12/2016

Canvas pictures

Complaint against DSP Custom Apparel

I ordered 2 sets of Canvas pictures spent around 150.00 I thought they would be on frames like the pictures. They came rolled up in a tube. I didn't realize I ordered without frame. I emailed and called multiple times. I did get one response back with no name on it or resolution just saying they can not take them back. I have not opened the tubes yet so I don't know how good the quality is but I am pretty upset they will not respond back or help me resolve the issue just pretty much tough cookies. I am not happy with the lack of customer service. I want my money back or them to send me the product on the frames. I would even be willing to pay the difference for what I thought I was getting but no one will respond back. Horrible customer service. And their tubes came from China. They also ask you for a review but say it will be looked at and they will decide if they will post. Horrible way to run a company.

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