Warren James

1.00 stars

47 Reviews

GBP silhouette

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Sonia's complaint against Warren James

Sonia Turner

19/08/2019

refund

Complaint against Warren James

I bought a silver bracelet for my husband for oir 25th anniversary. I asked if that it dont fit could i have a refund as to which i was told yes. I also explained that i would be taling it back to another shop as i would be on holiday. The bracelet is way to small. I returned to weston super mare store. Only to be told that you can not have a refund. I do not want a credit note or anything diffrent as they are not suitable for my husband. I would like a refund. Is there not any sort of rights on this. It has totally ruined my husbands birthday and our anniversary today.

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