Warren James

1.00 stars

39 Reviews

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Michelle's complaint against Warren James

Michelle Drury

29/12/2017

Wouldn't give me a refund

Complaint against Warren James

I went yesterday and brought a ring for my partner well come home was happy and then when my partner tried it on we come to realise he was allergic so was no good so I thought in this stone age you could take it back for a full refund as long as it's not ear rings or been damaged in anyway !!! Well no I paided cash and there saying I can't get a full refund for my item to either keep the ring or exchange or a voucher!!!! Did I pay with a voucher no I paided cash so I expected my cash back it's wrong what kid of company don't do a refund so now I'm stuck with a pointless £50 ring and no present for my partner so merry Xmas to us would never recommend this company either they need to change this rule or close down it's not fair in any way it feels like iv just been robbed on the street from a company we should all trust but we can't!!

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