1.00 stars

9 Reviews

GBP silhouette


Katy's complaint against MyHandyKey

Katy Harrison


No product or refund received

Complaint against MyHandyKey

On the 15th April ordered two handy keys was told Three to four weeks delivery on 19th April £26.78 was taken out of my account + 0.80 non sterling transaction fee . I have been told that handykey only refund the amount charged on the item when I first enquired about a refund on June 11th and was told handykey had to increase production . Emailed them again as was worried it may come while I was on holiday 19th - 26th june . Next email July 6th I asked for a full refund on July 10th got told by them that a refund request form had been submitted to there refund departmentand should here something in a few days after request had been accepted . I emailed them again on July 13th has request for a refund been accepted yet as got told would be a few days still not heard anything . July 14th received reply I have sent a request to our refund department regarding your refund . Said that I should email them again in 5 days if refund is not reflected . Apologising for delay

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  • Comments (1)

Katy Harrison | | VERIFIED

No reply to this email . Just wish I hadn't ordered them and read some of reviews
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