Oypla

1.00 stars

27 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Becki's complaint against Oypla

Becki Cronin

03/08/2017

Rusty "weatherproof" goods

Complaint against Oypla

Bought a 3 seat garden swing which took ages to put together and I also bought a waterproof cover. 3 wks later I go to show neighbours and take cover off to find it all rusty?!! Customer Service send a generic email telling me to take it apart (difficult with rust around screws?, put it in original box andtake to collection point? Do they know how big they are? They offer a partial refund? Why would I keep a product which is rusty after 3 weeks and clearly not fit for its purpose!No refund will be issued untilI can take itall apart againbutno one seems suprised orinterested it is already a rust bucket? The cover did not leak as the canopy is dry as a bone so just all the metal parts are rusty.....

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