Breville

2 Reviews

GBP silhouette

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Kristen's complaint against Breville

Kristen

15/11/2016

Quality of their products are a very low standard and highly dangerous

Complaint against Breville

I had the misfortune of buying this slow cooker. One week after having it, on the second time of using it the bottom on the inside pot completely came off resulting in boiling liquid being poured all over my partner, burning him and ruining his brand new jeans which will now not come clean. In my eyes Breville was a trusted, renowned brand but after this incident it seems the quality of their products are a very low standard and highly dangerous. Although we were luckily there wasn’t any serious injury, it could have been a lot worse and on top of that it has ruined both my partners jeans and my cooker, which to say is an inconvenience is an understatement! They asked for photos which I provided but I'm not sure what they were for as they didn't done anything about the further problems caused as a result of this dangerous product. I am extremely disappointed with how this has been handled and encourage people to avoid both Breville and this product

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