Miscota

1.00 stars

20 Reviews

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SAVE ON YOUR INSURANCE

Natalia's complaint against Miscota

Natalia Kovaleva

08/02/2018

SHIPMENT MADE AFTER CANCELLATION REQUEST

Complaint against Miscota

I have ordered the pet food from Miscota.fr on January 20th. First of all, they had a note on the page that I could enter the coupon code after filling in my billing information, but then apparently the command went through BEFORE I could use a discount code. The indicated DELIVERY DATE was January 29th. Well, on February 3rd it was not even shipped! I had to buy the food for my pet elsewhere so I have submitted an order cancellation request. 5 days later after the request (as in February 8th), I receive that the order has JUST BEEN SHIPPED. ARE YOU KIDDING ME?!!!! It took them almost 3 weeks to ship an order, they ignored cancellation request made 5 days BEFORE they shipped it (and BEFORE the item was even processed), and delivery is already 12 days overdue and still counting. Please cancel my order and reimburse me! PS Do not order from this website!

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