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Colleen's complaint against Raphael Home
Complaint against Raphael Home
Ordered a bed from Raphael Home in December 2015, was told it would be delivered in 12-16 weeks, after lots of chasing they gave me several potential dates for delivery and 9 months later it arrives!! However it is the wrong bed completely and now it is impossible to get hold of them, the phone just goes to voicemail all the time and emails are never replied to. I think I have been lucky to get anything out of this company. I hope others haven't fallen into this trap.
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