Want to resolve an issue with Festicket?
Or simply share your experience
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
Kirsty's complaint against Festicket
Tickets 'lost in mail'
Complaint against Festicket
I recently ordered tickets to community festival at Hyde park on the first of July. I received no updates in the first few days so I have rung several times and been told my tickets are lost in the mail and to fill out a form stating I would need duplicate vouchers instead. It is now 48 hours before the festival begins and I have still heard nothing. When someone eventually answers its like I'm being a neusense. I'm a student and £90 out of pocket is something I don't need and would like some update information as to why this happened. I'm aware I probably won't get an answer before the festival but an answer in general would be fab, just to be informed this isn't a huge scam. My order number is 391963.
- supporters 0
Festicket has not yet responded
- Comments (0)