Create and Craft

1.00 stars

23 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Chris's complaint against Create and Craft

Chris Emmerson

24/10/2017

Dies don't fit

Complaint against Create and Craft

After spending a while getting my tattered lace 'Ruffled Lace' dies, I finally got to play with them today. Well most of them anyway. The largest die in the Square set doesn't even fit through the machine. On the back of the packet it says the dies fit all machines. I have a Big Shot which is one of the most common. Clearly no one thought to check if the die would fit before putting it on sale. So now I cannot use the biggest die. Not sure about the large circle or rectangle as I only have the Squares and Ovals. Create and Craft say ring them up. Well these dies were expensive and I am damned if I'm going to spend 13p a minute (which is a disgusting rip off) ringing them up. I want a pre paid label to return them as it will cost around £6 to send them back as they want, recorded delivery) As a pensioner, I am not going to waste any more money on them.

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