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Susan's complaint against Create and Craft
getting wrong item at another items higher price
Complaint against Create and Craft
I ordered (as a birthday gift from my kids) a scanncut cm900 at £499 less discount and paid first payment on flexi pay . I did not have access to my computer for a few days and when the computer was repairedI checked my order to find out that the order had been changed to the CM300 which is £399 less discount but they are still charging me the price of the CM900. When i contacted customer services the lady said cancel the order and reorder . easy to say. the Item is now out of stock and even if it was in stock I do not have the money to make initial payment. Thank you create and craft for spoiling what should of been a special day and giving me the worst birthday that i can remember.
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