Create and Craft

1.00 stars

28 Reviews

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SAVE ON YOUR INSURANCE

Hazel's complaint against Create and Craft

Hazel Kirby

26/06/2019

Send out misleading information and when questioned lie about it

Complaint against Create and Craft

Placed an order received an email same day saying item would be delivered in 3-5 days. Then got an email saying it had been despatched.Company whose product was said no way not till after July 10th as they hadn’t even got the stock in their warehouse. Sent an email to create and craft who then sent me another email saying it had been despatched and giving me a tracking number. Tried tracking number nothing registered. Phoned create and craft yet again and am now told it will not be sent out till after the 10th July. Why couldn’t they say this in the first place. Why lie? Most disappointed with the service from create and craft will probably not order from them again and definitely will not recommend

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