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Karen's complaint against Lulu Guinness
Karen Robinson
22/01/2020
Shocking Customer Service
Complaint against
Lulu Guinness
DPD left my parcel on top of my wheelie bin at the front of my home. I was in but they didn't knock. I went to fetch it but it wasn't there. This was 8 days ago. I've emailed Lulu customer services numerous times, rung them, invalid number, no replies to FB, Insta or Twitter messages. DPD won't tell me anything, saying I need to speak with Lulu Guinness!! Still waiting for a response. Shockingly poor customer care!!
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