Dobbies Garden Centres

1.00 stars

7 Reviews

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vi's complaint against Dobbies Garden Centres

vi saunders

07/11/2015

poor service and bad food

Complaint against Dobbies Garden Centres

we waited more than half an hour to finally get served, the food was of poor quality and barley warm, the cream in the cake did not taste at all fresh and the sponge was dry. the food I found to be very expensive and not good value for money, eg: a small portion of dried up macaroni cheese was £7.25. I was most unhappy with the cleanliness of the toilets and their fixtures, everything appeared unkempt, with old stains in the toilets, I found my experience at Dobbie's today most disappointing to say the least. I realise that we visited at a peek period but there was plenty of staff and small ques. Also I asked two very young members of staff for some information and it appeared they could not be bothered to find out and help me, I had to then seek a older member of staff who then sorted my problems, other visitors were also complaining of the same thing. Most disappointing customer service.

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