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George's complaint against FloraQueen
Complaint against FloraQueen
Hi, My wife (Mara) went to visit her family in Bosnia. Today 24-10-2018 is her Birthday, so I purchase for her flowers and gift from (Flora Queen): ---- Order number: 66248506 Purchase details: Infinite Love: 12 Red Roses 74.9 € AUAUKJS4G -8 € Heart shaped chocolate box 21 € Love - Card 6 € Red vase 13 € Shipping costs 11 € Total 117,90 € Delivery date: Wednesday, 24 October 2018 - before 14h* Total value of the order: 117,90 €** Special requests: Card message: You have a special place in my life and my heart, and I hope your birthday is every bit as wonderful as you are. Love you Marica XOXOXO --- My wife just called me just now 25-10-2018 at 01:45AM Australia time in Bosnia will be 24-10-2018 04:45PM, She advised me that she refused the flowers as it wasn't as descripted and there was no gift card or vase and the flower wasn't as the description we requested. when my wife told the lady florist who was delivering the flowers that the order I ordered is not what I requested and the flowers nearly dead (not the premier quality I ordered 12 roses) and it was in a very small box from carton (Not the Vase I paid for it) and there was no card or the message I write for her. The Lady answered my wife in a very very rude way that she received a message from flora queen to deliver this and they pay her 46,00 € only. My wife refused to receive this scam and the lady continuo to be rude to my wife and told my wife that she give it to my wife for free. My wife refused to receive this garbage. I contact Flora Queen (No Answer at all) Don't order from them you waisting your money and the moment you want to share it with other. Extremely disappointed.
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