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Raquel's complaint against Depop

Raquel O'Connor


Wrongly been suspended

Complaint against Depop

Depop have wrongly suspended my account and I'm really upset about this I've been poorly and I didn't get the chance to post the item to the customer I messaged the customer to explain this and asked if she would like a refund and she never replied and reported me and now depop have suspended me I even sent them proof of the refund and I'm blocked my account this is really bad customer service I've had parcels that's needed to be sent out but I couldn't get on to depop to get their addresses plus I've purchased things and I'm scared I won't receive them as they can't get my address I'm really annoyed about this I've been mistreated over a £5 bad it's pathetic and I've sent countless emails and tweets and no one has been responding to me

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