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Doreen's complaint against Beds.co.uk
DO NOT BUY ANY GARDEN FURNITURE FROM THIS COMPANY !!!
Complaint against Beds.co.uk
I ordered in good faith a set of garden furniture. It arrived, one seat had a huge hole in it and the table was missing a leg. I gave them the opportunity to send me new items. They failed to send the two items and tried to deliver one item only. I refused the item. I contacted the company after twenty-five minutes the call was answered and I asked for a full refund. I was told a manager would call my husband for definite on Monday morning, this did not happen. This morning I received a call from a delivery man who had come to collect the furniture. Both my husband and I were at work. I am extremely disappointed with the level of care on the customer service side, I will not be ordering anything from this company again.
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