Beds.co.uk

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Linda's complaint against Beds.co.uk

Linda McK

24/04/2018

SCAM / MIS-DESCRIBED FILTHY MATTRESS

Complaint against Beds.co.uk

My last delivery I received a mattress which was filthy - the outer sellotaped packaging looked like a forklift had ran over the top of it. The oil/black dust was on the mattress up the side & fluff & dirty thumb marks on the mattress- looks like it's been used or abused! I have been in touch trying to get my money back as I am now looking elsewhere at reputable stores, but I am being fobbed off as if its my fault... & after telling me NOT to receive any that we're sellotaped closed - was then told by some woman that they all come like that & the dirty marks were when they were checking & resealing them with sellotape after being received from the Manufacturer!!!!! I just want my refund!

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