Beds.co.uk

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Catherine's complaint against Beds.co.uk

Catherine Young

30/03/2018

Terrible customer service

Complaint against Beds.co.uk

Waited in at my allotted time (7-12) only to ring at 12 to find out that the delivery driver had decided not to deliver (at 8 that morning) because the mattress was ripped. I needed a mattress the next day. I rang the company to ask if this was possible and they were unhelpful, condescending and essentially useless. I now have a wasted morning, no mattress and a bitter taste in my mouth. All I can say is thank God for Argos and their next day deliver service

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