Shillas.co.uk

4 Reviews

GBP silhouette

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Lynn's complaint against Shillas.co.uk

Lynn Hubbard

13/05/2016

Problems getting a refubd

Complaint against Shillas.co.uk

My daughter ordered a dress from this on line company. The dress arrived but it does not fit. It did not come with any return details and I am now playing email volleyball with the company trying to ask for their address and how to get a refund. They keep asking for photo s tomprove it does not fit, they say it was made to our personal details (the only details we gave was a size 10) they say there is no problem with the dress, they seem to have every excuse going and refuse to give me a returns address or refund me. Dispute their website stating if there is any problem with fit, we don't like it etc etc we can get an exchange/refund.

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