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Stanimira's complaint against SportsDirect.com
Faulty product, but no refund.
Complaint against SportsDirect.com
I bought a pair of trousers yesterday. I put them in the wash, and the pocket lining disintegrated leaving bits of lining all over the trousers. I took the trousers back. The manager kept saying that the bits on the trousers are paper, but even though she pointed out that the lining was broken, she would not give a refund because the trousers had been washed. Even though she admitted that the lining had broken! Surely Sports Direct shouldn't be telling customers not to wash the clothes they sell?
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