My Babiie

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15 Reviews

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Nicole's complaint against My Babiie

Nicole Hemsworth

04/10/2018

Faulty pushchair

Complaint against My Babiie

I have had my babiie butterfly stroller for Just over a year. I been using with the foot rest in an up position as my daughter was to young for it to be down. Recently I put the foot rest down as she grown. After use I folded the pushchair down and when I tried to reuse it, the foot part is wedged under the bars underneath. I emailed my babiie and got a very rude correspondence back. Apparently it isn't a manufacturing fault. Clearly it must be an issue with the pushchair as the seat shouldn't get trapped under the bars and wedged shut.surly the pushchair isn't fit for use because of a fault with the pushchair The seat is now trapped under the bars and it can not be opened. I'm really unhappy not only with the product but with how I was spoken to by customer services as well.

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