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6 Reviews

GBP silhouette


Georgina's complaint against Auralei

Georgina Watteau


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Complaint against Auralei

I order the sample and received what I thought was the sample I then received my statement for the account which I paid for the freight and found I had been charge for delivery of 3 shipments which I have not received. I cancelled my order with which I did not realize I had. I was told that as I had cancelled within the introductory period I could keep the sample and I would be reimbursed. However they only reimbursed me for May and made further charge to my account of $498.05. On contacting them and explaining I have not received these goods only to be told they will send me another shipment which I've told them I don't want. The refuse to listen

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