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Susan's complaint against Musesdress.co.uk
Wrong colour of part of dress - Refuse to refund
Complaint against Musesdress.co.uk
Bought a dress from them online and it is the worst experience ever. The dress is of poor material quality. The colour of part of it should have been skin coloured but is in fact white. The dress is covered in sequins which is not shown in the picture nor mentioned on the webpage. – It is not something I could wear – it’s just tack. The company have agreed the colour is wrong but offered me initially £8 refund…….This has gradually gone up with daily increases to £30 (for a dress I paid £120 for.) They refuse to give me the CHINA address to post back the dress.
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