Morrisons

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nigel's complaint against Morrisons

nigel pearson

23/05/2015

[RESPONDED] Walkers Promotion

Complaint against Morrisons

22/05/15 Skipton Store Walked Lunch Promotion Staff and supervisor unaware of promotion even though store sells product with offer on. Checkout wouldn't accept coupon when scanned saying it had to be over £4 ,I had a bill for £3.99 .I had to queue for 10 minutes whilst resolved then had to make extra unwanted purchase to take it over £4. Walkers terms& condition clearly state £4 doesn't need to be spent but no change given. Receipt number 62000560810043 22/05/2015 08.43.17 00056 081 0043 0206 This is NOT a staff issue ,they did all they could but if the checkouts aren't programmed correctly the customer is me is inconvenienced ,wasting my time and unwanted purchase having to be made. Nigel Pearson

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Morrisons has responded

  • Comments (2)

Tanny Bansal | | VERIFIED

Good afternoon Nigel Please can you private message me with your full contact details so I can look into this for you. I look forward to your reply. Kind regards Tanny Bansal Customer Service Team

nigel pearson | | VERIFIED

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