Nisa

1.00 stars

28 Reviews

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Raj's complaint against Nisa

Raj Alreja

12/03/2019

Prices on till not matching the price on the shelf - Rude/Muppet Staff members

Complaint against Nisa

Prices on till not matching the price on the shelf - Rude/Muppet Staff members Getting to the till and the price is different to the shelf talker. It has happened several times now. The gift wrap paper had 99p price tag but they charged £1.49 per pack. I purchased 3. The person serving did not offer me a receipt after taking my cash. I had to ask for it. There is a chance that they are knowingly over-charging people. On the way out I noticed that I was wrongly charged. I had to be in the queue to the shelf and back again. The manager processed a refund with a face on as if it’s my fault for spotting an error and asking for my refund – forget about an apology. When it was finally sorted, I saw the girl at the till laughing as if it was all a joke. They are making money from people who aren’t on the ball. Come on Nisa – you can do better than these unprofessional muppets. Sack them and get some decent staff. All that I have said can be seen via your CCTV footage. The time can be seen on the receipt – 9th March 19 – 18:23

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