KFC

1.00 stars

143 Reviews

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Zoe Clark's complaint against KFC

Zoe Clark

25/05/2015

orders rarely correct

Complaint against KFC

I'm sick of going to your site in Ipswich and not getting my complete order. I'm a massive fan of your food but the level of service is quite frankly very poor. I either sit and wait for up to 45 minutes in the drive thru which is a joke for a fast food restaurant or I get home to find my orders been messed up again. It's funny how I never get too much but they always seem to miss something off my order. Today it was a popcorn snacking which I paid for. In the past its been side orders, fries, whole pieces of chicken short. It really isn't good enough. If I order a large amount of food in a hurry, I don't have time to sit there checking everything and by the time I get home it's wrowrong. It's a very poor service and something needs to be done about it. I rarely get a receipt so can hardly go back half an hour later as they'd probably call me a liar. What are you going to do as I'm a regular customer who spends a lot of money and don't exactly feel valued.

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