Triton Showers

5 Reviews

GBP silhouette

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chas's complaint against Triton Showers

chas Westcott

26/04/2018

triton shower fitting

Complaint against Triton Showers

IMy shower broke and I purchased a replacement shower from Triton and on their web site I noticed they had a fitting service which I decided to use as well. I promptly received the replacement shower but when the Triton installer came he refused to install the replacement because it had a push fit connector. Apparently they must have a compression joint or they refuse to fit the new shower unit and the installer from Triton can not put this on as he is 'NOT' a plumber. He adviced me to get a plumber to do it and drove away. Triton customer service when I eventually got them on the phone said their systems were down but they would deal with it. I received no further communication from Triton for over a week. I again contacted Triton and have been informed they will give me a refund less £50.00 for their call out even though their installer did nothing at all except take off the cover of my old shower. Chas Westcott

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