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Mandy's complaint against Indesit

Mandy Gribble


Exploding oven door

Complaint against Indesit

My top oven door of a double oven exploded just after I had walked past it. No part of the oven had been in use that day. Glass was showered throughout the kitchen, covering worktops, inside anything it could get into including the toaster. It was in the cat food and even out in the hallway. Indesit are so dismissive of this so obvious problem with their appliances. I have also noticed that the metal plate behind which the glass fixes to is damaged and misshapen - this would have happened in the factory and probably a contributor to the glass exploding. As the oven is now over 2 years old I have had to take this up with the retailer, John Lewis, under the Consumer Rights Act but they want an engineers report.

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