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Chris's complaint against Indesit

Chris Fuller


Exploding oven door - again!!!

Complaint against Indesit

In Nov 2014 my Indesit KDP60SE oven door exploded. I was just out of warranty and told by Indesit it was my fault and I must have damaged it. As I hadn't taken their extended care plan they even charged me for a replacement door. Last night I was on the other side of the kitchen and the same thing happened. I heard a loud explosion and felt glass hit my legs. I was no where near the oven and my 9 year old daughter had just left the kitchen luckily for her as she could have been hit by the flying glass. The glass travelled more than 3 feet from the oven and after reading about many complaints of a similar occurrence I will not take the blame this time Indesit. After clearing all the glass and carefully opening the door to retrieve our dinner, I must have missed some glass. Later on last night I stood on a piece 4 feet away and cut my foot, which I'm sure will be my fault too???

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